Beware… I attempted to utilize this company and If I could give this company a rating of double zeros I would. I was told by Stephanie that I would have to pay a service fee for a job that was “NOT” performed due to the truck that they sent out not having the proper tools on it to remove screws. And that they may or may not be able to send another truck out later within the week to start the job. But I should still pay a service fee so that the employees can get paid. Uhm NO!!! I couldn’t believe what I was hearing it’s not my fault your company is sending their employees out to a service call/job site without proper tools/equipment to perform a job. It’s a simple fix supply your employees with what’s needed to do their job properly and once they complete their job then you should be able to rightfully charge a customer. So yes Stephanie I totally disagree customers shouldn’t be held responsible for lack of tools your company doesn’t have nor should they be asked to supply tools after the fact of discovery. There’s more to this story but I’ll leave it here It was a total waste of time and I’m extremely dissatisfied with all that transpired.
Great customer service!Already han appointment to have the septic pumped out because it was getting close to backing up. The lady that helped us make the original appointment was super sweet and funny. She was originally from New York and we joked about her accent. Great experience.And then, the septic backed up quicker than we thought and called to see if they had anything sooner. Stephanie took the call this time and was great! Got a truck headed our direction right away this morning.Will use again. And I am sure that I will have to.
Tom and Chris did a great job. Same day service, knowledgeable, friendly and reasonable.
SCAMMERS! Not worth the quality of service at all. I got charged 250$ for absolutely no work done, literally the only work done is the recommendation to put down a towel instead of finding and fixing the leak.Also take forever for a response. Not recommend whatsoever. Go look somewhere else!
They pumped out our septic system. Their price was competitive. They came the same day. I was able to pay on-line by credit card when they finished the work. The workers were nice and did a good job.